At SSORC Technology Solutions, your privacy matters. Whether we’re providing tech support in your home, online, or at our shop, we are committed to protecting your personal information and ensuring transparency in how we use it.

1. Information We Collect

When you use our services, schedule a repair, or contact us, we may collect the following information:

• Your name, phone number, and email address

• Your physical address (if requesting in-home service)

• Device details (brand, model, issues reported)

• Any files, screenshots, or photos you choose to upload for service support

• Notes from service interactions or diagnostics

We do not collect or store passwords, payment information (unless invoicing is required), or any data unrelated to your service.

2. How We Use Your Information

We use your information to:

• Schedule and complete your service appointment

• Diagnose and repair your devices

• Provide quotes or invoices

• Follow up on services rendered

• Improve our customer service and offerings

• Send promotional offers (only if you opt in)

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Remote Access & Data Protection

When providing remote tech support:

• We use secure, encrypted software

• We only access what’s needed to fix the issue

• We never store or copy personal files without your express permission

• All remote sessions are closed and wiped after service is complete

4. Data Storage and Retention

• Customer service records are stored securely and only accessed by authorized staff.

• Device repair history is kept for warranty and service quality tracking.

• You may request your information be deleted at any time by contacting us.

5. Your Rights

As a customer, you have the right to:

• Request a copy of the data we’ve collected about your service

• Ask for corrections to inaccurate information

• Request deletion of your information after service completion

• Opt out of any future marketing communications

6. Policy Updates

We may update this Privacy Policy as our services grow. Any changes will be posted on our website or available upon request.

7. Contact Us

Have questions about your privacy or data?

Reach out to:

SSORC Technology Solutions
✉️will@ssorctechsolutions.com
862-216-2249
2027 Revere St Ste C Las Vegas, NV 89106 Ste C Las Vegas, NV 89106

Your trust is our priority.
SSORC is committed to delivering expert tech service with respect for your privacy and personal information.